Get in touch if you have any questions or need support!
April 2, 2025
NEW
Shopify Agent V3.5 Template has been released. The new template features the following: - Advanced workflow architecture for smoother customer journeys - Order Retrieval Status 2.0: Check orders via email or order number (requires Streamline Connector) - Product recommendation engine (powered by Streamline Connector) - Inventory management with JSON static file support - Klaviyo integration for targeted product recommendations - Automated out-of-stock alerts and waitlist management - Full support for Gorgias, Zendesk, and Freshdesk ticketing systems - Built using Voiceflow's latest best practices
New endpoints added! - Check your stock inventory of a product which integrates with the new Back in Stock (Klaviyo integration) function. - New product recommendations endpoint. It allows to retrieve products based on the user query. It doesn't need updating products or stock on your side!
January 13, 2025
Product Automations got disabled due to unsustainable request time. We are exploring on a new solution to replace automations.
December 19, 2024
Order's status can now be retrieved using the order number as well as the email. Here is a detailed guide about it how to set it up.
November 15, 2024
We’ve made key updates to our pricing and plan structures to support long-term growth:
Timed Free Plan: Replacing the 'All Access Trial', this new dedicated 5-day plan includes up to 10 products and 25 orders.
Existing Customers: No changes to current setups unless new product automations are created. New limits apply only to new automations. These changes went into effect on November 15th.
October 21, 2024
Inventory Policies: Inventory policies have been included in the variants object.
September 10, 2024
Sales Tracking Feature: Implemented a Sales Tracking feature that allows revenue generated from AI-recommended products in Shopify to be tracked. Guidance can be found here.
September 10, 2024
Product SKU and Barcode now Selectable Options: Users can now include SKU and Barcode information in product automations, sending these details directly to Voiceflow’s Knowledgebase as searchble or non-searchble fields.
August 28, 2024
Added a Modal to View Automation Settings: A new modal allows users to easily review configuration details such as file name, schedule, and product selection criteria.
August 26, 2024
Enhanced Tag-Based Product Filtering: Send products based on tags, choosing to match either all selected tags (AND) or any of the selected tags (OR). This allows for more precise product selection based on your tagging criteria.
August 7, 2024
Bug in "Send Products" feature: Fixed a bug which was causing users to get the wrong images when sending selected products.
July 29, 2024
Removed "Send Out of Stock" feature: Numerous issues due to edge cases. All active products will now be sent for user management in Voiceflow.
July 22, 2024
Manual Knowledge Base Refresh: The Refresh button enables users to manually update their knowledge base instantly, eliminating the need to wait for the next scheduled data refresh.
July 11, 2024
Orders Endpoint: Fixed a bug that was preventing users from retrieving orders when the product image within the order was not found.
July 2, 2024
Orders Endpoint: Implemented a change in the orders endpoint that allows users to retrieve the correct variant image and fulfillment status, in addition to the shipping status from the fulfillment API.
Free Trials: Fixed an issue that was preventing users from getting an extended free trial when using a referral code and was still giving them a 15% discount.
Enhanced Orders Endpoint: We've enhanced the orders endpoint by including product images. This improvement ensures that users can now see product images directly within their order details.
Product Recommendations: Addressed an issue where the product recommendations function was erroring out. The bug has been identified and resolved.
June 7, 2024
Billing Automations: Corrected an issue where automations were using the old billing settings, causing the app to delete weekly and daily automations for customers on the basic plan. Daily syncs are now supported on this plan. Function Link Download: Replaced the non-downloadable production link of the function with a Google Drive URL temporarily.
Assistant Deletion: Resolved an issue where deleting an assistant would remove all automations in both the app and Voiceflow. Automations now remain in Voiceflow to prevent disrupting agents.
Voiceflow File Deletion: Fixed a bug where automations continued to run with a non-existent file in Voiceflow, causing the app to recreate the file repeatedly. Now, if the file is not found in Voiceflow, the automation is deleted.
Non-Functional Button: Removed a refresh content button on the file list that was not functioning.
Automation Deletion: Addressed a problem where deleting an automation from the app only removed the file in Voiceflow, causing it to be recreated on the next run. Now, deletions are properly handled in both the database and Voiceflow.
Unified Product Creation: Combined the create product static file and create product automation into a single page, now called "Send products." The app determines the type of file to create based on the selected interval.
Product Selection: Added product selection functionality to the "Send products" page for all file types. Modified the database to include a field for selected products in each automation, which replaces them at the specified interval.
November 15, 2024
November 15, 2024
Seamless eComm & AI Agent Integration from just $9/mo.
