Shopify x Voiceflow Product Recommendations & Order Retrieval V4
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Please note: Streamline Connector does not provide any adjustments or modifications, please refer to our guides or contact a Voiceflow developer for help.
Discover the ultimate solution for enhancing your brand's customer engagement with our 'Shopify x Voiceflow Product Recommendations & Order Retrieval V4' template and function. This Voiceflow template is a versatile and expert-driven assistant tailored to guide your customers through product recommendations and reduce support tickets via a knowledge base and/or AI.
Key Features:
- Products Expertise: The Order Retrieval & Product Recommendations template excels at providing expert product recommendations (SC Basic plan or higher required).
- Order Management: Efficiently handle orders with features for easy order tracking, ensuring a smooth customer experience (All plans).
- Comprehensive Knowledge Base: Offers an in-depth knowledge base that provides quick answers to common questions, making it an indispensable resource for your team (All plans).
Key V4 Upgrades:
Klaviyo Integration for Product Recommendations
Enable seamless Klaviyo sign-ups directly within product recommendation flows to drive conversions and improve customer engagement.
Sentiment Analysis for Order Cancellations
Empower your AI chatbot to analyze customer sentiment during order cancellations. Adapt responses based on emotional tone, fostering more empathetic and personalized interactions.
Enhanced Conversation Closure
Streamline chatbot interactions with a more intuitive and effective approach to closing conversations, ensuring improved customer satisfaction.
Optimized Workflows
Implement multiple enhancements and optimizations to workflows, driving efficiency and reducing friction across processes.
Deprecation Cleanup
Remove outdated and deprecated functions to maintain platform reliability and performance.
Order Status Check
Provide customers with a simple and efficient way to check their order status using either their email address or order number.
Advanced Product Recommendations
Offer flexible product presentation options within recommendations to align with customer preferences and business goals.
Improved Conversation Trigger Detection
Enhance the accuracy of detecting conversation triggers to ensure smoother and more relevant chatbot interactions.
Flexible and Easy to Set Up:
- Customizable for Your Brand: This prebuilt template and function are adaptable, allowing you to tweak the template to perfectly represent an expert in your brand or industry.
- Quick Implementation: With intuitive setup, this template can be ready to roll in as little as 30 minutes, depending on your expertise.
Get Started:
The template is completely free to use. All you need is a Streamline subscription. Read our setup guide, to get started!
9/11/24 - V3 Launch
- Added deeper Workflows and Intention triggers
- Added dynamic pull of products via tag (for example, pull 'best sellers' tagged products)
- Built using Voiceflow's latest best practices
7/22/24
- We removed a hardcoded value inside the orders function in our template.
7/3/24
- We've enhanced the orders endpoint by including product images. This improvement ensures that users can now see product images directly within their order details.
6/11/24
- Implemented a function to call the knowledge base, extract relevant chunks, and generate carousel payloads.
- Streamlined the project workflow by eliminating unnecessary steps.
- Enhanced the design with step coloring and improved overall tidiness.
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